Privacy Policy

Privacy Policy – Craigshirt

Effective Date: [Update May 23, 2025]

1. Introduction

At Craigshirt, your privacy is fundamental to your shopping experience. We are committed to protecting your personal data when you buy our shirts, rugs, blankets, and shower curtains, or interact with craigshirt.com. By shopping with us or using our site, you agree to the practices outlined in this Privacy Policy.

2. What Information Do We Collect?

a. Information You Provide

  • Order Details:
    Name, shipping and billing address, email, phone number—necessary for fulfilling your Shirt, Rug, Blanket, or Shower Curtain order.

  • Payment Details:
    Payments are processed via secure third-party gateways (e.g., PayPal, Stripe). Craigshirt does not store your full credit/debit card details.

  • Account Data:
    If you create an account, we store your login and product preferences for a more convenient experience.

  • Customer Service:
    Any information you provide when contacting us for order issues, sizing, returns, or care instructions.

b. Information Collected Automatically

  • Device & Usage Data:
    IP address, device type, browser, pages visited (e.g., product categories like Shirts, Rugs, etc.), and time spent on the site.

  • Cookies:
    Used for cart functionality, remembering preferences, personalized suggestions, and site analytics.

c. User-Generated Content

  • Reviews, Photos, and Feedback:
    If you leave a product review or upload a photo (e.g., your new Craigshirt blanket or rug in your home), it may be published publicly on our website with your first name and city.

3. How Do We Use Your Information?

  • Order Fulfillment & Support:
    To process, confirm, and deliver your Shirt, Rug, Blanket, or Shower Curtain orders, and to respond to your inquiries or requests.

  • Personalization:
    To suggest product styles or patterns based on your shopping and browsing behavior (e.g., “You may also like…”).

  • Marketing (with consent):
    To send news about promotions, product launches, or restocks. You may unsubscribe at any time.

  • Site Improvement:
    To enhance the quality and selection of our home decor and fashion products, and improve overall site performance.

  • Legal & Security:
    To prevent fraud, comply with the law, and ensure transaction and personal data security.

  • Reputation Building:
    Customer reviews and photos may be displayed to help future shoppers and build trust.

4. How Is Your Information Shared?

  • Shipping & Fulfillment Partners:
    We share only necessary shipping information with trusted logistics partners to deliver your items.

  • Payment Processors:
    All payments are handled by PCI DSS–compliant third-party processors. Craigshirt does not have access to your full payment details.

  • Analytics Services:
    Aggregated, anonymized data may be used to improve website performance and optimize our listings for Google Shopping.

  • Legal Compliance:
    We may share information as required by law, to enforce policies, or to protect Craigshirt and its customers.

  • No Sale of Data:
    Your data is never sold to unrelated third parties or advertisers.

5. Your Rights & Choices

  • Access or Correct Your Data:
    Contact us to access, review, or update your account or order information.

  • Opt Out of Marketing:
    Unsubscribe via links in our emails at any time.

  • Manage Cookies:
    Adjust cookie settings in your browser for privacy and personalization controls.

  • Delete Your Account:
    Request data or account deletion by contacting [email protected].

6. Data Security

  • SSL Encryption:
    All personal and payment information is protected with SSL encryption during transmission.

  • Access Controls:
    Only authorized Craigshirt staff and partners access your data for order fulfillment and support.

7. Data Retention

  • Order Data:
    Retained as needed to support returns, warranty, or legal requirements.

  • Account & Marketing Data:
    Retained until you unsubscribe or request deletion.

8. Children’s Privacy

Craigshirt does not knowingly collect information from children under 13. If you believe a child has provided us with data, please contact us to have it removed promptly.

9. Reviews, Photos, and Social Proof

  • Public Content:
    Reviews, ratings, or customer photos submitted may be displayed to help other shoppers choose the right shirt, rug, blanket, or shower curtain.

  • Trust Badges:
    We may display security or verified review badges to build transparency.

10. Updates to This Policy

We may update this Privacy Policy for legal, technical, or business reasons. Changes will be posted on this page with a new effective date.

11. Contact Us

If you have any questions or concerns about your privacy or this policy, please reach out:

  • Email: [email protected]

  • Phone: +84 359 685 416

  • Address: 164a P. Le Trong Tan, Khuong Mai, Thanh Xuan, Hanoi, Vietnam 100000

  • Support Time: Monday – Friday, 8:00 – 17:00 (GMT+7)

Craigshirt is committed to secure, transparent, and trustworthy shopping for all your home and lifestyle needs.